Our Partners
Hardwire Telecom is an authorized dealer and reseller for E-Metrotel, Grandstream, and Yeastar premise based systems as well as UnitedCloud, Emetrotel cloud based systems.
Support Documents
All documents in Adobe Acrobat Format.
E-Metrotel
Infinity Desk Phone User Guide
Infinity Soft Phone User Guide
Samsung Telephone Systems
Instructional Videos
1. Changing the name on the display
4. Set up mailbox for the first time.
9. Voicemail administration
a. Change main auto attendant greeting
b. Change auto attendant answer mode (needs to be enabled on your system)
Samsung Documents:
Samsung Administrator Time Change and Voicemail
Hardwire Custom User guide for Samsung Systems
Samsung 7000 Series
(Includes 7100 / 7200 / 7400 Samsung Telephone Systems)
- Samsung OfficeServ 7000 Series Administrator Guide
- Samsung OfficeServ iDCS User Guide
- Samsung OfficeServ iDCS Keyset Quick Reference Guide
- Samsung OfficeServ Digital DS 5000 Keyset Quick Reference Guide
- Samsung OfficeServ Digital DS 5000 Keyset User Manual
- Samsung OfficeServ SMT i5210 user guide
Samsung iDCS 616
Samsung OfficeServ 100 / 500 Series Telephone Systems
- Samsung OfficeServ 100 / 500 Series Administrator Guide
- Samsung OfficeServ Digital DS 5000 Keyset Quick Reference Guide
- Samsung OfficeServ Digital DS 5000 Keyset User Manual
- Samsung OfficeServ iDCS Keyset Quick Reference Guide
Samsung Voicemail Guides
- Samsung Voicemail Voicemail Administrator Quick Reference Guide
- Samsung Voicemail User Voicemail Quick Reference Guide
- Samsung Voicemail Full User Guide
Toshiba Telephone Systems
Toshiba CIX Manuals
- Hardwire Custom Toshiba CIX Guide
- Toshiba DT5000series Phone Quick Reference Guide
- Toshiba Voicemail Quick Reference Guide
- Toshiba Administator Voicemail Guide
- Toshiba Time and Date Change Instructions
- Toshiba DP5000series Phone Guide
- Toshiba CIX100-200-670 Voicemail Guide
- Toshiba CIX40 Voicemail Guide
Toshiba Instructional Videos
